Privacy Policy

1. Introduction

Shiv Cosmic Energy Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email, phone number, address)
• Date, time, and place of birth (for astrological analysis)
• Property details and floor plans
• Family member information (when relevant to consultation)
• Photographs of property (for remote consultations)

Technical Information

• IP address and browser type
• Device information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing Vastu and Astro Mapping™ consultation services
• Preparing personalized analysis and recommendations
• Communicating with you about appointments and services
• Sending service updates and follow-up information
• Processing payments and maintaining records
• Improving our services and website functionality
• Responding to inquiries and support requests
• Complying with legal obligations

4. Data Protection

We implement appropriate security measures to protect your personal information:

• Secure storage of digital records
• Limited access to personal information on a need-to-know basis
• Confidential handling of consultation records
• Secure communication channels for sensitive information
• Regular review of security practices

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights and safety
• With service providers who assist in our operations (under strict confidentiality)

6. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Consultation records may be retained for reference in case of follow-up services.

8. Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us: